How Do I Register?
Head to our Events/Bookings page. You'll see events - past/present/future.
You can easily filter the list to show Webinars by year/month
of the event date, i.e. 2013 August or by topic, i.e. iPads.
See the far right hand side of the page under the heading Categories.
Find the event you're interested in.
Click the blue register now for this webinar button.
You will be prompted to enter your first and surnames, email address and centre name (optional).
Do we pay per person?
Technically no. The pdf below will explain everything. Take a bit of a look to understand how it works.
How Do I Pay?
After completing the registration process you will automatically be taken to
Here's How You Can Pay
The Paypal facilities allow instant payment.
You will need a credit or debit card to pay this way.
After clicking the orange add to cart button you can either click checkout to complete your payment for this one event or you can continue shopping to register for more than one event. Register for as many events as you like.
Each time you'll be taken to the Here's How You Can Pay page. Click the orange add to cart button for each event. When you're ready to pay click on checkout.
If you have a PayPal account log in.
If you have a credit or debit card, click that link and fill in your details.
If you do not have a credit or a debit card, you will need to head to your
banking website and organise an online payment - our bank account details
are listed on the Here's How You Can Pay page.
If you require an invoice or a receipt other than the PayPal/Online banking confirmation, please contact us at firstname.lastname@example.org
and we can provide you with one.
How Do I Join A Webinar?
Once we have your registration followed by your payment, you will receive an email which contains a link to join the Webinar at the advertised date/time. We suggest you click on the link 5-10 minutes before the event is due to start. It can take a few minutes to successfully log in/follow the prompts to get the event to operate on your computer. (If prompted for an email address it must be the email address that you registered with/received the email at as it is the one that has been approved in the system.) Everything is internet-based and doesn't technically require that you have any special software , but there are a couple of things you need to click to make it all work smoothly.
Click on download gotowebinar
You should see Citrix Online Launch...exe
(probably in the bottom left hand side of your computer screen).
Click on that, and choose Run. (It might take a few seconds.)
Now hopefully you're in.
If you arrive too early you should get a notification that the event is waiting for the organiser (Education Unlimited) to arrive. if you arrive really close to the start of the event, you should see some waiting slides that we play for a few minutes prior to kick-off. If you're running a little late, come on in as soon as you can, only we will know (and if you missed anything vital, don't worry too much, you'll be able to catch up on it when we send you the recording a few days later).
What Happens At A Webinar?
Most of our webinars involve a presenter with an onscreen powerpoint presentation, though some presenters will be demonstrating something else, i.e. in the Infocare webinars the event will include the presenter being in the Infocare programme actually doing what you're being taught. You won't necessarily see the presenter. You will hear them. You will see their powerpoint presentation/videos they play/websites they visit. You can 'ask questions/make comments'. There's a place where you can type a question to the presenter and the team at EU during the webinar. We'll talk you through how to do this at the start of the webinar. No-one else can see your question, though if you're looking for an answer your question may be read out for everyone to hear (nothing about who asked the question will be identifiable to the rest of the audience) and hopefully you'll be given an answer. Sometimes we'll run polls relevant to the presentation topic during the webinar. You'll be asked to respond by clicking on the answer you wish to give. You don't have to answer if you don't want to. We usually have an exit survey too where upon logging out at the end of the webinar you answer a couple of quick questions/give us some feedback. We'd really appreciate it if you would complete these for us.
Can Anyone See Me?
Do I Need A Webcam?
Can Anyone Hear Me?
Do I Need A Microphone?
Can I Join On My iPad?
Yes. Grab the free gotowebinar app from the app store.
(Don't be too confused if it shows on your iPad as gotomeeting
it's the same thing.)
For iPad users there are some software limitations that may affect your interaction during a webinar, e.g. cannot raise your virtual hand nor participate in polls. You are able to chat/ask questions using the Question [?] button on the top right of your screen during the webinar.
Can I Get A Recording Of The Webinar?
Yes. Regardless of whether or not you were able to join us at the live webinar, if you paid for the event you will be sent a link to view the recording (accessible on Youtube) whenever you like, as many times as you like.
If you can't be at the live webinar you can still register/pay and you'll simply receive a copy of the recording after the event.
If you didn't pre-register & pay to attend the event but want to buy a copy of the recording afterwards, head to our Shop page.